When I received the custom, rainbow glitter, climate control covers they looked amazing and matched the shift knob and e-brake handle I already have. Unfortunately, they didn't fit (too small) and the process of trying to get them returned to Billetworkz to be fixed and sent back to me was a hassle. Customer service was great but after a month of back and forth I still didn't have them back so had to I asked for a refund. I was then told the batch that was made was too small, that a new batch was made and would be power coated and sent. I waited two days for an update with no response so I had to ask for a refund again. After the 2nd request I received a quick response that my refund was processed with no mention of the covers that two days prior were supposed to be fixed. So I gave the one star rating for the covers but customer service is definitely 5 stars. It seems the issues is the fact that I requested a custom color so going forward I'll make sure to request only what's available on the site.