Billetworkz - Fulfillment Manager
Full-Time, Lancaster PA
Company Description
Billetworkz is a fast-growing automotive and motorsports aftermarket-products manufacturer, dedicated to the experience of car enthusiasts across the globe. We deliver premium products, dedicated expertise, and passionate customer support through best-in-class e-commerce experiences.
About the job
This position is for the ultimate team player. Billetworkz is growing fast and we are looking for just the right enthusiastic and motivated manager to oversee our fulfillment operations at our HQ in Lancaster, PA. Our next manager will be laser-focused on continuous process improvement while ensuring that our employees are empowered, engaged, motivated, and happy.
What You’ll Do - You’ll drive the success of the team and yourself:
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Manage all aspects of Billetworkz’s inbound and outbound fulfillment operation
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Supervise, train, and lead a team of fulfillment personnel
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Manage seasonal functions in inventory levels (types of inventory being stocked, quantities, etc) to ensure that warehouse storage is optimized
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Complete accountability for meeting and exceeding goals related to accuracy, on-time performance, and productivity
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Fulfill orders by laser engraving products, assembling products, packaging orders, and printing shipping labels
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Exhibit professional and courteous demeanor, accuracy, and follow-through
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Maintain a working knowledge of the Billetworkz product line
Your Creds – You’ll be a team player and help the Shipping/Warehouse team succeed by:
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1-2 years of management experience in a fulfillment operation or similar distribution experience
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Being an all-around good guy or gal and giving the team additional support as needed
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Driving continuous efficiency and quality improvements for world-class customer satisfaction
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Direct and indirect management of 2-3 employees
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Ability to work independently and collaboratively in a fast-paced, creative environment
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Ability to analyze and continuously improve current conditions like a champ, and you communicate clearly through email communications
Extra Credit - Must also demonstrate:
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Professional written and verbal communications. You’ll be interfacing with other departments within the company
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Organizing work and managing time while working on several projects at once. Attention to detail is also a must
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Having a sense of humor and ego-free ownership of projects
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Giving and receiving constructive feedback so that you and the team can build the best product possible
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Ability to work outside of normal business hours as needed
Physical Demands & Working Conditions:
While performing the duties of this job, the employee is regularly required to:
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Sit for extended periods of time without being able to leave the work area
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Must occasionally lift and/or move up to 25 pounds.
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Must occasionally work on weekends and/or holidays as needed to accommodate fluctuations in growth
Email us your resume at info@billetworkz.com